Pick Up & Delivery Policy


  1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide options available. If any of the options are not of your liking, we will refund you the total amount of your order, using the original method of payment. 

  1. Delivery Location

Items offered on our website are only available for delivery to addresses in Oakville, Burlington, Milton and Mississauga. We also accept orders from other locations, please contact us directly to coordinate delivery out of our set areas.

  1. Delivery Time

Delivery Hours
Mon - Fri: 9am - 8pm*
Saturday: 9am - 8pm*
Sunday: 10am - 2pm*
*2h delivery window
** if any special request please contact us at Oakvilleballoons@gmail.com.

Curbside Pickup

We currently offer curbside pickup. 
It is a free service and its hours are the following:
Mon - Fri: 9am - 8pm* 
Saturday: 9am - 8pm*
Sunday: 10am - 2pm*
  1. Delivery Instructions

You will be able to provide any special delivery instructions at checkout with details. Please be as specific and detailed as possible.

  1. Delivery Costs

Delivery costs are based on the distance of your location. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, delivery charges will be displayed.

Additional delivery charges may apply to remote areas or for larger items. You will be advised of any charges on the checkout page. 

  1. Questions
If you have any questions about the delivery and shipment or your order, please contact us at Oakvilleballoons@gmail.com.